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Terms and Conditions

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Privacy Policy

We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us with. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.
This privacy policy explains how “Discover Tamborine Mountain” handles and protects your PII in accordance with commonly accepted privacy principles.
“Discover Tamborine Mountain” reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed to
dtmvic@hotmail.com
or sent via postal mail to:
“Discover Tamborine Mountain”
5 Platt Place
North Tamborine Qld 4272
www.DiscoverTamborine.com.au

INFORMATION WE COLLECT

In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.
“Discover Tamborine Mountain” collects PII when you:
• Make a booking
Your full name, address, email address and phone number (and Credit Card details if applicable) are taken each time you make a booking with www.DiscoverTamborine.com.au
• Contact dtmvic@hotmail.com
“Discover Tamborine Mountain” collects details such as your full name, address, email address and/or telephone number (and Credit Card details if applicable) whenever you submit a query or suggestion, or request assistance with a booking.

HOW WE USE YOUR INFORMATION

“Discover Tamborine Mountain” uses your PII only for the purpose of responding to and fulfilling your requests for our products and services.
Information collected on www.DiscoverTamborine.com.au may be used to:
• Purchase “Discover Tamborine Mountain” products or services
Information collected when you purchase is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking.
• Respond to your questions or suggestions
“Discover Tamborine Mountain” will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.

WHO WE SHARE YOUR INFORMATION WITH

“Discover Tamborine Mountain” does not disclose any information about customer bookings to anyone except in the following circumstances:
• Accommodation suppliers
“Discover Tamborine Mountain” provides the guest name, telephone number, address, email address and Credit Card details (where applicable) for each booking made to the


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